bm9 Terms & Conditions
This page sets out the official service rules and gaming policies that players using the bm9 platform must follow.
Last Updated: 30 October 2026
1 Introduction & Service Agreement
By accessing the bm9 platform, registering an account, or using our services in any way, you are considered to have fully read, understood, and agreed to comply with these terms and conditions. This document is a legally binding agreement between bm9 and its players, so any player intending to access the platform should read these terms carefully.
bm9 is committed to putting players first and providing a safe, trustworthy gaming experience. The services we offer include football betting, slots, live casino, card games, and fish shooting games. All of these services are covered by these terms and conditions.
2 User Eligibility
2.1 Age Requirement
You must be 21+ to use the bm9 platform. Any player who provides a false age for any reason may have their account immediately closed and any wagered funds forfeited. We reserve the right to verify a player's age at any time.
2.2 One Account per Player
Each player may only register one account on bm9. If two or more accounts belonging to the same person are found, all such accounts may be closed and any remaining balance may be held.
2.3 Accurate Personal Information
Players must provide accurate personal details when registering an account. Only Myanmar nationals, or players from regions and states where we are authorised to provide services, are eligible to register.
3 Account Management & Security
3.1 Access Security
Players must keep their account login details (username and password) confidential. bm9 is not responsible for any losses resulting from unauthorized account access. If you notice any suspicious activity on your account, please contact us immediately.
3.2 Temporary Account Suspension
Situations where we may temporarily suspend a player's account include —
- When identity verification is required
- While a payment-related issue is being resolved
- During technical maintenance
- While investigating suspected unfair play
3.3 Account Closure
An account may be closed if a player is found to have violated the following international standards on the platform or within bm9 services —
- Financial fraud
- Attempting bonus abuse
- Behavior that harms other players
- Exploiting software vulnerabilities
4 Deposit and Withdrawal Policy
4.1 Minimum Deposit
All deposits at bm9 require a minimum of 10,000 Ks regardless of payment method. You can deposit via KBZPay, Wave Money, AYA Pay, and CB Pay.
4.2 Minimum Withdrawal
The minimum withdrawal amount is 30,000 Ks. Withdrawals are normally processed within 10 to 45 minutes. If more than 45 minutes have passed since you submitted a withdrawal request and you have not yet received your funds, please contact us via 24/7 Live Chat to follow up.
4.3 Payment Method Rules
A player's deposits and withdrawals may be required to use the same payment method. If you have any questions about payment methods before making a transaction, please consult Live Chat first.
4.4 Payment Verification
When processing deposits or withdrawals, bm9 only accepts payment methods that match the player's registered account details. We do not accept payments made by third parties.
5 Bonus and Promotion Terms
5.1 Welcome Bonus
The welcome bonus at bm9 is a 120% bonus up to 500,000 Ks on your first deposit. The bonus is calculated at 120% of the deposit amount.
To withdraw bonus funds, you must wager 25 times the bonus amount first. For example —
- Deposit 20,000 Ks → receive 24,000 Ks bonus → balance becomes 44,000 Ks → must wager 24,000 Ks × 25 = 600,000 Ks before withdrawal
- Deposit 840,000 Ks → receive 500,000 Ks bonus (maximum) → balance becomes 1,340,000 Ks → must wager 500,000 Ks × 25 = 12,500,000 Ks before withdrawal
5.2 Bonus Forfeiture
If a player requests a withdrawal before completing the required wagering for their bonus, the bonus amount will be forfeited.
5.3 Promotion Verification
Each promotion at bm9 can only be claimed once per player. Family members sharing the same account details are counted as a single player. Some games may not contribute to bonus wagering requirements — contact Live Chat to find out which games qualify.
6 VIP Levels and Cashback Policy
bm9's VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. Players can earn weekly cashback on their play —
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.5% weekly cashback
- Gold — up to 0.8% weekly cashback
- Platinum — up to 1.0% weekly cashback
VIP tier progression is determined by a player's regular play activity and engagement. Cashback will be added as bonus funds, and a wagering requirement may apply before withdrawal.
7 Prohibited Actions
Players using the bm9 platform must not do any of the following —
- Any act related to money laundering
- Exploiting software vulnerabilities or bugs
- Using bots or automated tools
- Attempting bonus fraud
- Threatening or harassing other players
- Copying or attempting to hack the gaming software
If any of the above actions are detected, please be aware that the player's account will be suspended and any remaining balance may be withheld.
8 Responsible Gaming Policy
bm9 actively promotes responsible gaming with players' wellbeing in mind. Gaming should be for entertainment only, and players should be aware that financial losses can occur. If you are finding it hard to control your gambling, you can read about bm9's self-limitation and self-exclusion options on the Responsible Gaming page.
9 Intellectual Property and Service Ownership
Players are not permitted to copy, distribute, modify, or otherwise exploit any content, design, software, logos, or similar materials on the bm9 website for any purpose. These assets are the sole property of bm9.
10 Limitation of Liability
Players using the bm9 platform acknowledge and agree to the following —
- Players accept full responsibility for the risk of financial loss involved in gaming
- bm9 cannot be held responsible for intervening on behalf of players when gameplay is disrupted due to technical issues
- bm9 is not liable for any losses caused by a player's internet connection being interrupted
- Players are solely responsible for the security of their own accounts
11 Personal Data Protection
bm9 protects players' personal data with SSL encryption and will not share it with third parties. For full details on personal data protection, please read the Privacy Policy page.
12 Dispute Resolution Process
If a player has an issue with any game result or financial transaction, they can first raise it via 24/7 Live Chat. If the matter cannot be resolved through Live Chat, please send the full details to [email protected] and we will follow up. Please note that our decisions are not automatically final — we will work to find a fair resolution.
13 Terms Amendment and Notification
bm9 reserves the right to amend these terms at any time. When changes are made, the updated date will be posted on the website, so players are encouraged to check this page regularly. Continued use of bm9 after any amendment will be taken as acceptance of the updated terms.
14 Contact Support
If you have any questions or need clarification about these terms, please reach our customer support team —
- Live Chat: Available 24/7 in Myanmar language directly on the website
- Email: [email protected]
bm9's support team operates in Myanmar language only, so please contact us in Myanmar language.